2 Replies Latest reply on Aug 11, 2009 11:54 AM by philmodjunk

    Hanging connection



      Hanging connection

      Description of the issue

      Went to reboot FMS 10v2 on Windows 2003 today and saw that a user was "connected" two times from the same IP# but had no open databases. Connect time was 10 days ago. Why is FMS not closing out these connections? 

        • 1. Re: Hanging connection



          Thank you for your post.


          I don't have a clear-cut answer why FileMaker Server is not closing out that connection.  FileMaker Server should not allow the same customer to log in twice using the same license key.


          It seems that Admin Console is not updating properly.  Is it possible that the client originally crashed using FileMaker Pro?  These are merely guesses.


          Reboot the server, and please keep an eye out for this type of occurrence.  Try to write down everything that happened prior to this multiple display of the same client.


          Sorry I can't be more definitive.



          FileMaker, Inc.

          • 2. Re: Hanging connection
               It's been a fairly common thing to find the Admin Console not upating things like it should. In most cases, I've been able to simply restart the console (rather than the database server) to fix this. I'd try this first as this won't interfere with people who are trying to use the database.