1 Reply Latest reply on Nov 2, 2012 9:33 AM by TSGal

    Have Bento 4 and download manager say download failed - cannot instal to Bento 3 or earlier

    AndreaBennett

      Summary

      Have Bento 4 and download manager say download failed - cannot instal to Bento 3 or earlier

      Version

      Bento 4 for iPad

      Description of the issue

      Tried to download additional templates from FileMaker.  Continuously get error message that "Download failed - cannot download to version 3 or earlier"

      Steps to reproduce the problem

      Occurs with numerous attempts to download the same template, as well as other templates.  Some templates were made by FileMaker, others were made by 3 rd party.

      Expected result

      Want the templates that error message appears for..  T be able to download the desired templates.

      Actual result

      Error message. No download.

      Exact text of any error message(s) that appear

      "Download failed" the rest is paraphrased.