Help print dialog does not show all the printer drivers
Operating system version
Windows 7 64 bit
Description of the issue
The Help print dialog in FM 12 only lists my windows default printer (which is a laser) . It does not list all the printers like all other Windows programs do. When I print a help article, the highlights print in black, obliterating the text. The print dialog does have Find printer button, but when I navigate to and select my deskjet printer it does not appear in the print list. In other words, the Help print dialog only prints to the Windows default printer. Is there a way to print to non-default printers?
Steps to reproduce the problem
Open help; bring up a topic; press print icon
I would expect to see a list of my printer drivers; only the
Windows default driver appears.
Exact text of any error message(s) that appear