Is there any kind of "plain text" option you can select in Entourage? I think that i recall such a setting was needed in Outlook....
Thanks so much for responding. I did take your advice and looked through the posts regarding the Outlook issue, which does seem to be the same problem, but I have not found ANYTHING to really fix this. I have searched through every Entourage preference I could find, and I have tried to insert things such as "code (10)" trying 13 too and also trying "char (10)", etc. in the script, but no luck.
I did find a default in Entourage to set at either the plain text or the HTML, and actually the HTML works, but when the e-mail composition is created by FileMaker, it won't hold the default. Everything just runs together on one line without any carriage returns.
I believe that it doesn't have the problem in MacMail, but the reason I like Entourage so much is because it puts everything in the drafts folder and I can drag them all at once to the Outbox. MacMail popped up a new window for each e-mail to allow you to send or delete.
Everything was working fine with FileMaker Pro Advanced 11. I am not sure what Mac operating system I had. In order to upgrade to 12, I had to upgrade to the 10.6.8.
PS - I don't think it can be a setting in Entourage. I still have Version 11 on my computer (the old file that got converted), and it still works fine.