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Hourly Image Snapshot / backup of server by Axcient-will it corrupt the Filemaker database on server

Question asked by LarryStevens1719 on Aug 26, 2011
Latest reply on Oct 14, 2011 by TSGal

Summary

Hourly Image Snapshot / backup of server by Axcient-will it corrupt the Filemaker database on server

Product

FileMaker Server

Version

11

Operating system version

windows 2003 sp2

Description of the issue

While my users are in filemaker Pro version 11 on their Pc's and use Win 7 and if I install Filemaker Pro 11 server edition on my Win 2003 sp2 server - I am afraid that when the snapshot or image by my Axcient system occurs every hour, there is a good chance that my concurrent use of filemaker during these snapshot image backs will corrupt the Filemaker Database on the server. Is anyone successfully doing this type of snapshopt hourly full image backups of their server when using Filemaker Pro 11?

Steps to reproduce the problem

I am told by Filemaker support that it is likely that I can corrupt the server database(s) if I do any kind of backup while filemaker is running.

Expected result

I may be able to write a script ot stop Filemaker servioes before the snapshot takes place and then re-start the Filemaker service after the snapshot is complete, but this coding must be perfect to work every time plus my users will not be able to use Filemaker during the time the snapshot is taking place.  I am backing up 115gb on the server so it likely takes 10-20 minutes for the snalshot to complete.

Actual result

Need help to know if I am worried for no reason or better not use the server version of Filemaker PRo

Exact text of any error message(s) that appear

n/a

Configuration information

i5 Pc and HP ml350g5 with win 2003 sp2
Axcient backup and failover device.  If I use file backups only, the customer loses the ability to failover to this Axcient device/server plus 1/2 TB data storage.

Workaround

any ideas?

Outcomes