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I cannot access FMP13 to use data in Word (Office for Mac) mail merge

Question asked by AnneChristineSelf on Mar 21, 2014
Latest reply on Mar 21, 2014 by philmodjunk

Summary

I cannot access FMP13 to use data in Word (Office for Mac) mail merge

Product

FileMaker Pro

Version

13

Operating system version

OS 10.8.5

Description of the issue

I produce various letters, catalogues, envelopes and emails using the mail merge function in MS Office for Mac.  I then merge data from either Excel, or FMP9.  This has always worked well.

I have just purchased FMP13 and it no longer works.

Steps to reproduce the problem

You will meed a copy of (Word) Office 8 or 11.
Open blank Word document.
Tools/mailmerge manager
Create new/ catalogue
Get List
Browse to pick up a FMP13 file
All FMP13 files are greyed out
All FMP9 files are visible

Expected result

I would expect to see the FMP 13 file, click on it and it open as in pic below.

Actual result

It won't open unless I change the 'file description' to All files and it opens and won't work.

Workaround

None

Screen_Shot_2014-03-21_at_01.15.56.png

Outcomes