2 Replies Latest reply on Aug 5, 2014 1:36 PM by philmodjunk

    I don't have the password needed to open my database

    AndyKeathley

      Summary

      I don't have the password needed to open my database

      Product

      FileMaker Pro

      Version

      12.0v5

      Operating system version

      Mac OS X 10.9.4

      Description of the issue

      I've been working on a database that must've had a saved password, because it's never asked me for one to open my database.  I upgraded from 12.0v4 to 12.0v5 and now it's asking for a password.  I did not create the database originally so I never knew the password. It's REALLY important that I'm able to open this database. Is it possible to use a backup file that will have the password saved? Help!

      Steps to reproduce the problem

      Open my newly upgraded FileMaker Pro 12.0v5 and attempt to "open recent database..."  

      Prompt for Account Name and Password

      Expected result

      I'm unable to open my database because I do not know the password

      Actual result

      I'm unable to open my database because I do not know the password

      Exact text of any error message(s) that appear

      The account and password you entered cannot be used to access this file. Please try again.