AnsweredAssumed Answered

I have 10 users; 1 gets forms with no data when printing from one of our databases.

Question asked by BarrieDerringer on Oct 9, 2012
Latest reply on Oct 9, 2012 by philmodjunk

Summary

I have 10 users; 1 gets forms with no data when printing from one of our databases.

Product

FileMaker Pro

Version

12.0v2

Operating system version

XP professional version 2002 service pack 3

Description of the issue

When printing a form from one of our databases, one of my users out of ten gets a blank form with no data.  I made sure she is not selecting to print it that way and she is not.  We have tried to send it to various printers including Adobe PDF and get the same result.

Steps to reproduce the problem

Pull up the database, go to file, print and print the current page.

Expected result

Current page with data in the fields

Actual result

Page with fields and no data

Exact text of any error message(s) that appear

no error messages

Configuration information

Have tried to duplicate problem on other computers with the exact same operation system and sp's but it works.

Workaround

Have another user print it.

Outcomes