1 Reply Latest reply on Oct 9, 2012 4:49 PM by philmodjunk

    I have 10 users; 1 gets forms with no data when printing from one of our databases.

    BarrieDerringer

      Summary

      I have 10 users; 1 gets forms with no data when printing from one of our databases.

      Product

      FileMaker Pro

      Version

      12.0v2

      Operating system version

      XP professional version 2002 service pack 3

      Description of the issue

      When printing a form from one of our databases, one of my users out of ten gets a blank form with no data.  I made sure she is not selecting to print it that way and she is not.  We have tried to send it to various printers including Adobe PDF and get the same result.

      Steps to reproduce the problem

      Pull up the database, go to file, print and print the current page.

      Expected result

      Current page with data in the fields

      Actual result

      Page with fields and no data

      Exact text of any error message(s) that appear

      no error messages

      Configuration information

      Have tried to duplicate problem on other computers with the exact same operation system and sp's but it works.

      Workaround

      Have another user print it.