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IE 11 Unsupported Browser Error Web Direct 13

Question asked by wkparkjoe on Aug 27, 2014
Latest reply on Jul 5, 2016 by TSGal


IE 11 Unsupported Browser Error Web Direct 13


FileMaker Server



Operating system version

Windows Server 2008 R2 SP1

Description of the issue

Attempting to access the FileMaker Web Direct intranet server using IE 11. A message appears in the browser stating unsupported browser.

Steps to reproduce the problem

Open IE 11
Type in the intranet address in the address bar to the FM13 server.
Receive the error message in the browser.

Exact text of any error message(s) that appear

The web browser you are using is too old or not supported. Please use a supported web browser.

Configuration information

FileMaker Server 13v4
Java Server: Java 7 Update 51 (64-bit)
Server Hardware: 4-core Intel Xeon E5-2630 v2 @ 2.60Ghz, 8 GB of RAM. 5 Web Direct Users max.


Tried to use compatibility mode but received the same message.