1 Reply Latest reply on Feb 21, 2011 2:42 PM by TSGal

    Image color shift



      Image color shift


      FileMaker Pro


      11 (not tested in previous versions)

      Operating system version

      Mac OS X 10.5.8

      Description of the issue

      An image directly inserted into a layout or displayed in a container field will have a visible color shift. In the uploaded png file the upper image is from an internet browser (FireFox), the lower image as it looks in FileMaker.
      Using the color picker in FileMaker, the red from the logo taanzuri is sampled in the upper image as R:137 G:0 B:42 and in the lower image as R:134 G:0 B:29.

      This alone is already anoying. But there is also a color shift added to the FileMaker color sampled with the color picker. The two smaller rectangles at the lower logo are actual rectangles in FileMaker. The left box was colored with the sampled color from the upper logo, the right box with the color from the lower logo. Resampling these colored rectangles again with the color picker will result in two new colors. Left = R:121 G:18 B:44, right = R:118 G:18 B:32.

      The color shift is also quite recognizable in the red/orange pattern on the right side of the uploaded image.

      This color shift makes it very complicated to create continues background colors using images and FileMaker fill color.

      Steps to reproduce the problem

      1. Insert an image in layout.
      2. Open the same image (e. g. in a browser).
      3. Create a box and for the fill color sample the color from the image in the browser.
      4. Create a second box and for the fill color sample the color from the image inserted into FileMaker.
      5. Compare both images and the color in both rectangles.
         a) Use FileMaker color sampler on the same spot in both images.
         b) Use FileMaker color sampler on both rectangles.

      Expected result

      The sample color in all four cases should be identical.

      Actual result

      The four colors sampled with the color picker are four different colors.

      Exact text of any error message(s) that appear

      No error message.

      Configuration information

      FileMaker Pro Advanced 11.0v2
      Mac OS X 10.5.8
      FireFox 3.6.13


      None found so far.


        • 1. Re: Image color shift


          Thank you for your post, and I apologize for the late reply.

          This has been previously reported (FileMaker unable to match a color using color chooser), verified by our Testing department and subsequently sent to our Development department for further review.  Although I only noticed a slightly different change in values under Mac OS X 10.5.8 (Leopard), there is an even bigger difference under Mac OS X 10.6.6 (Snow Leopard).

          When additional information becomes available, I will let you know.

          FileMaker, Inc.