3 Replies Latest reply on May 15, 2012 11:03 AM by TSGal

    Improper calculation of font spacing

    gcatnine

      Summary

      Improper calculation of font spacing

      Product

      FileMaker Pro

      Version

      V12 Advance, V12

      Operating system version

      windows 7, windows vista

      Description of the issue

      Preview mode do not represents, even vaguely, what the space will take up by a text when printed.
      Moreover, when printed text reaches the end of a line, a blank line is added.
      in the layout, "sliding Up with all objects above" property applied.

      Steps to reproduce the problem

      create a text field with multiple lines
      apply the property "sliding Up with all objects above"
      create few records
      enter a text that just exceed one line in Preview mode
      Print or save the text.
      to better see the result, set up color borders to the text field

      Test file is available upon request

      Expected result

      preview mode is very similar to what it will be printed
      no extra blank line if the text, when printed, approach the end of line

      Actual result

      big difference between Preview mode and what is printed.
      moreover there could be extra blank line if the text, when printed, approach the end of line

      Exact text of any error message(s) that appear

      na

      Configuration information

      windows 7 Italian
      Windows vista Italian

      Workaround

      not possible because you never know when the problem will be present

      Font_spacing_error.jpg

        • 1. Re: Improper calculation of font spacing
          TSGal

          Gianandrea Gattinoni:

          Thank you for your post.

          I am unable to replicate the issue under Windows XP (SP3) and Windows 7.  Here are the steps I took:

          1. I created a new database file with one text field named "TEXT".

          2. The font was set for Arial 12 point, displaying 10 lines, with sliding up and reduce the size of enclosing part.

          3. I entered text so it would exceed one line by one word.

          4. In Preview Mode, it looks fine.

          5. I printed to paper and to PDF, and both appear the same as Preview.

          Let me know what I'm doing differently than you so I can replicate the issue.

          TSGal
          FileMaker, Inc.

          • 2. Re: Improper calculation of font spacing
            gcatnine

            In my case the text for the field was: lesione di cuffia spalla Dx E LASSITA CAPSULARE E DEGENERAZ LABBRO ANT

            Font: Georgia 10pt

            width of the text field: 370 pt

            heightof the text field: 470 pt

             

            In any case, I would like to make it clear that I'm not joking. You can see from the picture I have uploaded that the problem it is real. Moreover, before to make the post, I check the problem with more than 1 Pc and possibly with a different OS (in this case Windows 7 and Vista). May be, as I have already said in other answers, the problem arises only with the Italian version of Windows.
            Would you like to have a Skype chat with me, in which I will present to you, real time, what happen. So you will have the proof of what I saying. Are you available to do that? My nick is gcatnine.

            • 3. Re: Improper calculation of font spacing
              TSGal

              Gianandrea Gattinoni:

              Thank you for the additional information.

              None of the Windows machines I have access to (XP, Vista, and 7) have Georgia font installed.  However, I tested this with Arial, Cournie New, Thoma, and Times New Roman 10 point font with the same width and height of the fields (370 x 470).

              I apologize if you felt I didn't believe you.  I'm only trying to replicate the issue so I can report it.  Therefore, it would probably be best if you send in the file so I can give it to our Testing department to look at more closely.  Check your Inbox at the top of this page for instructions where to send the file.

              TSGal
              FileMaker, Inc.