3 Replies Latest reply on Apr 7, 2015 6:14 AM by TSGal

    Incorrect portal link

    chrisdickey

      Summary

      Incorrect portal link

      Product

      FileMaker Go

      Version

      13.0.8

      Operating system version

      7.1.2

      Description of the issue

      When a new record is created e.g for a new client and then I immediately create a new linked record  e.g. a client visit - then a portal in the new client shows links to the previous client records ( the n-1 records).  If you check this in FM Pro 13 it correctly identifies the portal records showing FM Go to be wrong.

      Steps to reproduce the problem

      Simply creating a new client and immediately create a new linked record without quitting out of the initial layout

      Expected result

      Client portal would only show those client related records

      Actual result

      Showed related records from the previous client in the record set

      Exact text of any error message(s) that appear

      no error

      Configuration information

      -

      Workaround

      The fix was:   after creating the new client record to exit out of that record layout - then re-find and re-enter the client and now create the linked record (a client visit) and now the portal works correctly.

        • 1. Re: Incorrect portal link
          TSGal

          Chris Dickey:

          Thank you for your post.

          I am unable to replicate the issue.  Here are the steps I took:

          1. I created a new database file (Main.fmp12) with two tables, Main and Portal.  They are connected via a number field "ID".  Main has a text field Name, and Portal has a text field Phone.  The relationship allows records to be added to Portal.

          2. On the Main layout, I created a portal into "Portal", displaying Phone.

          3. I created a record with name "TSGal", and added three portal Phone values.

          4. I created another record with name "Chris", and added two portal Phone values.

          5. I closed the file, transferred the file to my iPad, launched FileMaker Go, and opened the transferred file.

          6. I added a new record with name "AAA", and added five portal records.  At no time did I see records for "TSGal" nor "Chris".

          Let me know what I'm doing differently than you so I can replicate the issue.

          TSGal
          FileMaker, Inc.

          • 2. Re: Incorrect portal link
            philmodjunk

            Did you test on an iOS 7 device? (That's the difference I noted when I first read this one...)

            • 3. Re: Incorrect portal link
              TSGal

              PhilModJunk:

              I tested this on both an iOS 8.2 (iPad 3) and iOS 7.1.2 (iPad unknown generation).  Both results were the same.

              TSGal
              FileMaker, Inc.