AnsweredAssumed Answered

Insert from Device(Bar Code) doesn't scan after Inserting from Camera

Question asked by mini.mac on Jan 14, 2014
Latest reply on Apr 2, 2014 by philmodjunk

Summary

Insert from Device(Bar Code) doesn't scan after Inserting from Camera

Product

FileMaker Go

Version

13

Operating system version

ios7

Description of the issue

I have a couple of linked databases, one has photographs of products, the other tries to capture barcodes using the iPhone camera.

If I capture the photographs of the products first, when I try to capture the barcode, it never returns a capture.  If, however, you just scan barcodes, with no intervening photographs captured using the camera, it will scan more than one barcode successfully.

Steps to reproduce the problem

Capture a photo to a container field using the iPhone camera.
Try to capture a barcode using the iPhone (back) camera - barcode scan will never complete.

Expected result

Barcode captured.

Actual result

Stays on the barcode capture screen forever never capturing, the only way to get out being to cancel the scan.

Exact text of any error message(s) that appear

No error messages.

Workaround

The only workaround - if you can call it that - is to quit out of FMGo13 and then load the application back up again from scratch and capture the barcode first, before any photographs.

Outcomes