2 Replies Latest reply on Jun 11, 2014 10:27 AM by TSGal

    Insert PDF not available in converted file [related record]



      Insert PDF not available in converted file [related record]


      FileMaker Pro



      Operating system version

      Windows 7

      Description of the issue

      Issue: In a converted solution, I can't insert a pdf into a container field, even when the "interactive content" checkbox is checked.  The "Insert PDF" menu item is greyed out.

      On a mac, I can drag and drop a pdf into the container, and it gives an image preview (not interactive) but when drag/dropped on Windows, it only displays the file icon.

      All works as expected on a new file. "Insert PDF" is available and works as does drag/drop on both Windows and Mac. It is then displayed as interactive content.

      I attempted creating a new file then creating a relationship to the converted file.  I can insert as expected in the new file, but display on the converted file (via relationship) is still incorrect - when inserted from on a mac, displays as a preview with no interaction, when inserted from Windows, displays as an icon.

      NOTE: it appears that files can be inserted in it's base table, but still cannot be interacted in a related table.

      Steps to reproduce the problem

      Take a converted file.
      Create a container field.
      Create a relationship to this container field.
      Select a layout to use the related container field and place the container on the layout.
      Set container field to "interactive content" in the inspector.
      Select the field.
      Attempt to "Insert PDF" from "Insert" menu.  Command is greyed out.

      Expected result

      "Insert PDF" from "Insert" menu should be available

      Actual result

      "Insert PDF" from "Insert" menu is not available

      Exact text of any error message(s) that appear



      None found as of yet.