AnsweredAssumed Answered

Insert PDF script step crashes filemaker

Question asked by JonJ on Feb 26, 2014
Latest reply on Mar 3, 2014 by JonJ

Summary

Insert PDF script step crashes filemaker

Product

FileMaker Pro

Version

13.0v1

Operating system version

Mavericks

Description of the issue

I have a popover containing an interactive container field. The field is in a related table (1:1 relationship).

I use a button which runs a script to insert a PDF (with go-to-object and insert PDF steps, no file path specified, so it brings up a system dialogue box to choose the file).

Sometime this works fine, but  a little less than half the time Filemaker crashes (or rather, "quits unexpectedly").

This is the same on a number of different fields in several different databases--one on my desktop (created in 13) and two hosted on an FMS13 mac mini server (one created in 13, on created in 12).

I've been submitting the crash reports to apple.

Steps to reproduce the problem

Create a popover with an interactive container field, and use a script to insert a PDF.

Expected result

field is populated with the chosen PDF, and displays it interactively.

Actual result

Sometimes filemaker quits unexpectedly.

Exact text of any error message(s) that appear

Apple crash report begins:

Process:         FileMaker Pro [4031]
Path:            /Applications/FileMaker Pro 13 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro
Identifier:      com.filemaker.client.advanced12
Version:         13.0.1 (13.0.1)
Code Type:       X86 (Native)
Parent Process:  launchd [141]
Responsible:     FileMaker Pro [4031]
User ID:         501

Date/Time:       2014-02-26 12:42:21.154 +0000
OS Version:      Mac OS X 10.9.1 (13B42)
Report Version:  11
Anonymous UUID:  D661FD29-9F5B-2E94-A468-9AF3758D0512

Sleep/Wake UUID: 3C421836-92B2-427C-9351-332107169428

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000021e17000

VM Regions Near 0x21e17000:
    IOKit                  0000000021d57000-0000000021e17000 [  768K] rw-/rw- SM=SHM 
-->
    mapped file            0000000021e57000-0000000021e5f000 [   32K] r--/r-x SM=ALI  /private/var/db/*

Application Specific Information:
Java information:
Exception type: Bus Error (0xa) at pc=0000000093604390

Java VM: Java HotSpot(TM) Client VM (20.65-b04-462 mixed mode macosx-x86)

Current thread (00000000831de800):  JavaThread "Thread-1" daemon [_thread_in_native, id=-1587113560, stack(00000000bf704000,00000000bff04000)]
Stack: [00000000bf704000,00000000bff04000]

Configuration information

I'm using a Mac Book Air (2013).

Workaround

Restart and try again. It will most probably work.

bug.png

Outcomes