Thank you for your post.
Currently, we support SHA-1 certificates and some SHA-2 certificates. See Knowledge Base Article #11413 for more information:
It sounds like you installed the certificate manually into the system keychain, but you may want to look for the certificate in System Roots, and then double-click on it and change the Trust to Always trust to accept the certificate.
For others reading this thread, this may be a bit tricky. Before proceeding, make sure you first backup your original Root Certificates. This is located in the /System/Library/Keychains folder. Make sure to keep a copy of all original files just in case you need to revert.
1. Place a copy of positivesslca2.crt (the original poster's certificate used in these instructions) on your Desktop.
2. Launch the Terminal application and enter the following (after each $):
$ cd ~/Desktop
$ cp /System/Library/Keychains/SystemRootCertificates.keychain ~/Library/Keychains/
$ certtool i positivesslca2.crt k=SystemRootCertificates.keychain
$ sudo cp ~/Library/Keychains/SystemRootCertificates.keychain /System/Library/Keychains/
<Enter your Administrator password>
3. Open Keychain Access and look for the certificate in System Roots. Double-click on it and change the Trust to Always trust to accept the certificate.
Keep me updated with any progress.
I imported a custom certificate manually. That part seems to work fine. You instructions above worked in part. Now I'm having the issue where none of my databases show up in Open Remote File window. I restarted the server. The FM server logs show that the FM server start up fine. All the database are open on the server. I assume this is an SSL issue? Please advice.
Running OS X 10.8.5 client, FM Server 13v05
Most of the time, not being able to see hosted files after importing a certificate is that the certificate is not one FileMaker supports. Check Knowledge Base Article #11413 for a list of valid certificates:
I am using a Comodo certificate. It comes with an intermediate certificate. Does Filemaker support intermediate certificates?
FileMaker does not support intermediate certificates.
Make sure the Comodo certificate is the Comodo Elite SSL Certificate. That is the only Comodo certificate we currently support.
This is the link from Knowledge Base Article #11413 listed in my previous reply.