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Intermittent application-wide modifier key failure

Question asked by user9753 on Sep 9, 2011
Latest reply on Dec 6, 2011 by philmodjunk

Summary

Intermittent application-wide modifier key failure

Version

11.0 v4

Operating system version

OS X 10.7.1

Description of the issue

We are experiencing an intermittent problem where modifier keys are not recognized by FileMaker.  It not only affects script behavior when calling Get ( ActiveModifierKeys ) but also affects dragging objects in layout mode as well as in the relationship graph.  In those cases, shift-click does not constrain and option-click does not copy the object.

It's been very intermittent in 10.6 but we're noticing it's more frequent in 10.7 Lion.

Steps to reproduce the problem

Haven't determined a pattern yet.  We are in developer layouts and screens all day long and it occurs at least 3 times a week.  Restarting FileMaker does not fix it.

Expected result

n/a

Actual result

n/a

Exact text of any error message(s) that appear

n/a

Configuration information

n/a

Workaround

None yet.

Outcomes