I am having the same issue . I tried all sort of things . nothing seems to work. I am seriously considring other non filemaker soultions .
I suggest that you start a new issue report. This thread is old enough that comments posted to it will not make it appear in recent items and thus it is unlikely to be noticed by tech support personnel.
I also recommend a much more detailed description of what you have tried than "I tried all sort of things" as otherwise, the TS personnel have to take you through a whole long list of things to try that you may have already tried.