AnsweredAssumed Answered

Invisible Arial Font

Question asked by FredMeyer on Apr 6, 2011
Latest reply on Apr 8, 2011 by FredMeyer


Invisible Arial Font


FileMaker Pro



Operating system version

Mac OS 10.6.7

Description of the issue

I installed Filemaker on a brand iMac.  Running files from the Filemaker Training Series DVD, I found that any field or layout object using Arial was invisible. I found that on my own FMP files, I could cure the problem by switching to another font.

To cure based on various forum articles I found, I removed all Arial fonts from the computer. Yet, Filemaker still shows an Arial font available in Format/Fonts...

Using a different user account (one existing, the other created for this test), Filemaker would open the same files and a font appeared as expected....presumably not Arial, since it'd been removed.  Problem gone, and Arial gone from Format/Fonts.

However, the main user account still has the problem, and Arial continues to show in Format/Fonts menu.

Appears obviously related to a user account, but since being removed, there are no arial fonts in the System or user Library. Yet....Filemaker is still finding Arial somewhere, and it won't display.

Steps to reproduce the problem

See above

Expected result

see above

Actual result

see above

Exact text of any error message(s) that appear

No error messages


None found