AnsweredAssumed Answered

iTunes Sync to Filemaker Go permission problem

Question asked by rsvaught on Nov 15, 2013
Latest reply on Nov 18, 2013 by disabled_ntaylor

Summary

iTunes Sync to Filemaker Go permission problem

Product

FileMaker Pro

Version

Filemaker 12 v5

Operating system version

OS X 10.9 (13A603)

Description of the issue

Cannot transfer a database with three tables in a single file to iPad Air running latest iOS. This database had been transferred successfully many times. Message is "Recipes3.fmp12" could not be copied because you do not have permission to see its contents.

I have never set any security on this database as it is used to keep track of bread recipes from a wide variety of sources. I have not made any changes to the file, but I have updated to Mac OS 10.9 and updated both Filemaker Pro 12 and iTunes since the last successful sync.

The iPad Air is very new, of course.

Mac Pro
Hardware Overview:

  Model Name:     Mac Pro
  Model Identifier:     MacPro4,1
  Processor Name:     Quad-Core Intel Xeon
  Processor Speed:     2.66 GHz
  Number of Processors:     1
  Total Number of Cores:     4
  L2 Cache (per Core):     256 KB
  L3 Cache:     8 MB
  Memory:     16 GB
  Processor Interconnect Speed:     4.8 GT/s
  Boot ROM Version:     MP41.0081.B07
  SMC Version (system):     1.39f5
  SMC Version (processor tray):     1.39f5
  Serial Number (system):     G89091CR4PC
  Serial Number (processor tray):     J590800S74MFB    
  Hardware UUID:     E7B48B98-9648-5324-88EF-A9813ABABEA4

System Software Overview:

  System Version:     OS X 10.9 (13A603)
  Kernel Version:     Darwin 13.0.0
  Boot Volume:     Macintosh HD
  Boot Mode:     Normal
  Computer Name:     MacPro 4a (2)
  User Name:     Russell Vaught (rsv)
  Secure Virtual Memory:     Enabled
  Time since boot:     26 minutes


iPad Air is 128g WiFi only with latest software update.

Steps to reproduce the problem

1) Attach iPad Air to Mac.
2) Sync iPad with iTunes
3) Go to Apps panel, File Sharing section.
4) Select Filemaker GO
5) Select Add

Expected result

Transfer file to iPad as it has in the past.

Actual result

Fails with message given above and below.

Exact text of any error message(s) that appear

"Recipes3.fmp12" could not be copied because you do not have permission to see its contents.

Configuration information

Mac Pro does not have WiFi installed.

Workaround

I have not found a workaround.

Filemaker_Go_Problem_131215.jpg

Outcomes