2 Replies Latest reply on Nov 18, 2013 10:40 AM by disabled_ntaylor

    iTunes Sync to Filemaker Go permission problem

    rsvaught

      Summary

      iTunes Sync to Filemaker Go permission problem

      Product

      FileMaker Pro

      Version

      Filemaker 12 v5

      Operating system version

      OS X 10.9 (13A603)

      Description of the issue

      Cannot transfer a database with three tables in a single file to iPad Air running latest iOS. This database had been transferred successfully many times. Message is "Recipes3.fmp12" could not be copied because you do not have permission to see its contents.

      I have never set any security on this database as it is used to keep track of bread recipes from a wide variety of sources. I have not made any changes to the file, but I have updated to Mac OS 10.9 and updated both Filemaker Pro 12 and iTunes since the last successful sync.

      The iPad Air is very new, of course.

      Mac Pro
      Hardware Overview:

        Model Name:     Mac Pro
        Model Identifier:     MacPro4,1
        Processor Name:     Quad-Core Intel Xeon
        Processor Speed:     2.66 GHz
        Number of Processors:     1
        Total Number of Cores:     4
        L2 Cache (per Core):     256 KB
        L3 Cache:     8 MB
        Memory:     16 GB
        Processor Interconnect Speed:     4.8 GT/s
        Boot ROM Version:     MP41.0081.B07
        SMC Version (system):     1.39f5
        SMC Version (processor tray):     1.39f5
        Serial Number (system):     G89091CR4PC
        Serial Number (processor tray):     J590800S74MFB    
        Hardware UUID:     E7B48B98-9648-5324-88EF-A9813ABABEA4

      System Software Overview:

        System Version:     OS X 10.9 (13A603)
        Kernel Version:     Darwin 13.0.0
        Boot Volume:     Macintosh HD
        Boot Mode:     Normal
        Computer Name:     MacPro 4a (2)
        User Name:     Russell Vaught (rsv)
        Secure Virtual Memory:     Enabled
        Time since boot:     26 minutes


      iPad Air is 128g WiFi only with latest software update.

      Steps to reproduce the problem

      1) Attach iPad Air to Mac.
      2) Sync iPad with iTunes
      3) Go to Apps panel, File Sharing section.
      4) Select Filemaker GO
      5) Select Add

      Expected result

      Transfer file to iPad as it has in the past.

      Actual result

      Fails with message given above and below.

      Exact text of any error message(s) that appear

      "Recipes3.fmp12" could not be copied because you do not have permission to see its contents.

      Configuration information

      Mac Pro does not have WiFi installed.

      Workaround

      I have not found a workaround.

      Filemaker_Go_Problem_131215.jpg