AnsweredAssumed Answered

IWP unstable, cannot login or change settings

Question asked by HommaJun on Feb 18, 2011

Summary

IWP unstable, cannot login or change settings

Product

FileMaker Pro

Version

Pro 10.0v1 / Pro Advanced 11.0v2

Operating system version

MacOS X 10.6 / 10.6 Server

Description of the issue

Instant Web Publishing often becomes unstable by unknown reason. It works as expected for several days or a week,  but after a while, it always become unstable and often blocks registered end-users from logging in.


Once you gets in to this trouble, IWP's configuration settings panel ( on the master database ) also shows weird responses:

a - Timeout period cannot be changed. Able to input figures but always show default 15 minutes when re-opening the panel.
b - Beachball takes too long ( minutes ) after pushing "OK" button on the panel.
c - Sometimes, changing language setting (i.e. Japanese) on the panel kills IWP (404 error)


Re-installing FileMaker application fixes this issue temporary, but it comes out again and again.

I thought it might be unique to OSX Server but standard mac also seems to have the same problem (actually, I have just confirmed "a" and "c" above ). I have not tried windows as a IWP server.  Also, I am wondering if there's a conflict with Symantec and disabled its Autoplotect/Scheduler control panels. IWP port is set as 8080.

This must be similar to the following topic, but I have not encountered the "too long port number" issue: http://forums.filemaker.com/posts/4929586897

Configuration information

Crrently Filemaker (master database) is running on Mac OS 10.6 Server and accessed by Windows PCs via IWP (browsers). Both Mac/Win machines in my office has Symantec installed. Using 360works ScriptMaster.

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