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Knowledge Base not filtering for your preferred language.

Question asked by srzuch on May 31, 2014
Latest reply on Jun 6, 2014 by srzuch

Summary

Knowledge Base not filtering for your preferred language.

Description of the issue

Provide a way to filter out foreign language articles in the Knowledge Base.  I like to review the most recent KB articles (last 7 days option), but sometimes the result listing is flooded with foreign (Japanese) language articles, like today.

The preferred language setting in your profile should be respected in the KB.

Steps to reproduce the problem

Search for KB articles.

Expected result

Results only include articles in your language.

Actual result

Results included articles in Japanese.

Outcomes