2 Replies Latest reply on Jun 20, 2011 2:44 PM by TSGal

    Learning videos in Resource Center do NOT work on Windows 7

    LarryStevens

      Summary

      Learning videos in Resource Center do NOT work on Windows 7

      Product

      FileMaker Pro

      Version

      11.0v3 Trial

      Operating system version

      Windows 7 Home Premium

      Description of the issue

      http://www.filemaker.com/eleven/resources/index.html#0

      Only displays a solid black screen until video ends with "Watch again."

      However, the link works CORRECTLY on Mac OS X 10.4.11

      Steps to reproduce the problem

      Consistent hard failure; launch Filemaker trial version, select "Learn" and click on ANY of the video links.

      Expected result

      Video sequence inedtial to results obtained on Mac OS X

      Actual result

      Solid, continuoes BLACK screen

      Exact text of any error message(s) that appear

      No messages

      Configuration information

      One time only advised to change file associations for Quicktime.

      Workaround

      Do NOT use Windows 7! :-(

      HOWEVER, WHEN I ATTEMPTED TO PRINT THE SCREEN THE VIDEO BEGAN TO RUN!!!!!!  NO IDEA WHAT ELSE CHANGED!!!!!!!!!!!!!!!