AnsweredAssumed Answered

License key conflict - already in use

Question asked by MartinCarlsson on Aug 11, 2014
Latest reply on Aug 12, 2014 by disabled_ntaylor

Summary

License key conflict - already in use

Product

FileMaker Server

Version

10

Operating system version

OSX 10.6

Description of the issue

Our server crashed so we had to reinstall it. Now when I launch the Admin Console it tells me that "The license key is already in use by "Mac Mini". You must either stop that instance of FileMaker Server or use a different license key.

Here's a screenshot of the message: http://f.cl.ly/items/050f2Q0c162v0S3c0K0u/screenshot_2733_jpg.png

It's the same computer and same installation. How do I reset the key and start over?

Steps to reproduce the problem

Reinstall server

Expected result

It should work with the same license key

Actual result

It gets locked to the last installation

Exact text of any error message(s) that appear

Screenshot: http://f.cl.ly/items/050f2Q0c162v0S3c0K0u/screenshot_2733_jpg.png

Outcomes