8 Replies Latest reply on Jul 25, 2014 4:50 PM by philmodjunk

    Lost admin account access and now desperately need to make changes

    SusanPatterson

      Summary

      Lost admin account access and now desperately need to make changes

      Product

      FileMaker Pro

      Version

      10

      Operating system version

      Windows

      Description of the issue

      I've inherited a FMP 10 database without any of the administrative access.  None of the former admin can be reached. We tried to reinstall the program, via a posted recommendation to delete the current admin and recreate a new one...twice. 

      That went well, however Server Admin Console still will not recognize the newly assigned user as admin, only guest.

      What do I need to do to regain Administrative privileges?