AnsweredAssumed Answered

Lost all data from Runtime solution

Question asked by AnnekeHulsbosch on Sep 6, 2010
Latest reply on Sep 10, 2010 by philmodjunk

Summary

Lost all data from Runtime solution

Product

FileMaker Pro

Version

10

Operating system version

Windows

Description of the issue

Lost all data from runtime solution. Also backups from this solution has no data.

Steps to reproduce the problem

Solution has been installed in february this year. Until now the user has worked in it succesfully. All data was present till a week ago. All this time he has made a backup (simple save copy) every time he has finished working.
From one moment till another the runtime only consists the data on moment of install (so only data from februari). So the data from februari till august is lost.

On investigation the modifying date hasn't changed after working in the file. Also the modifying date of the backup is still february.

Expected result

All data still present in solution.

Actual result

Lost all data.

All backup files (on external backup off various dates) are empty. Try to restore the current files and several backup files, but data still lost.
If the user could see all data till one week ago, where has the data been stored?

Exact text of any error message(s) that appear

no error message.

Configuration information

Made with filemaker pro advanced 10 in windows 7.
Runtime solution was installed in the 'my documents'directory (so not the program files, where the same problem exists)on windows vista.

Workaround

no workaround found.

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