AnsweredAssumed Answered

Lower menu bar does not appear. There is  no access to the iPad keyboard!

Question asked by HuntingtonWitherill on May 31, 2011

Summary

Lower menu bar does not appear. There is  no access to the iPad keyboard!

Product

FileMaker Go

Version

Filemker Go for iPad Ver. 1.2.1

Operating system version

Mac System 10.5.8

Description of the issue

When opening some Filemaker 11.0.v3 databases using Filemaker Go for iPad (1.2.1) the lower menu bar (bottom of ipad screen) does not appear and thus, there is no way to access the iPad ketboard. Double clicking in fields (to try to enter data) only enlarges the screen view. How can I access the iPad keyboard in Filemaker Go when the lower menu bar (and the keyboard icon) does not appear???

Steps to reproduce the problem

Open a database created in Filemaker 11 using iPad (IOS 4.3.3) No menu bar appears at bottom of screen and No keyboard icon appears.

Expected result

Unable to access Search, Find and text functions because there is no way to access the iPad keyboard!!

Actual result

Database unusable with Filemaker Go for iPad!

Exact text of any error message(s) that appear

NA

Configuration information

Unknown

Workaround

Double click field several times (which enlarges screen view) and sometimes (not always) the keyboard will appear, thus allowing text entry.

PLEASE NOTE- I have a screen picture of the problem but the option (below) to Upload an Image shows the "Choose File" button as grayed out. (Not available).

Outcomes