AnsweredAssumed Answered

Major bug with FileMaker 10 sending email

Question asked by scott2si on Feb 2, 2010
Latest reply on Feb 10, 2010 by TSGal


Major bug with FileMaker 10 sending email

Description of the issue

I just discovered a MAJOR BUG with FileMaker 10.0v3 on Mac OS X 10.6.2 with Apple Mail as the default email client:When you use the script step "Send Mail [Send via E-Mail Client]", FileMaker will create the outgoing email in Apple Mail... but it REMOVES THE PERSON'S SIGNATURE from the email. It basically changes the person's signature on their outgoing email to "None", so the person has NO SIGNATURE in their outgoing email!  My clients are getting pretty annoyed over this, because their office sends hundreds of emails from FileMaker through Apple Mail every day. What makes this even more annoying is that if they then go to manually select their signature in Apple Mail, it puts that signature BENEATH any attachments that FileMaker may have added to the outgoing email. Normally, Mail would put the signature ABOVE the attachments. So this has become a real time-consuming affair for them. Can somebody at FileMaker Inc. please fix this ASAP?