AnsweredAssumed Answered

Maximum # of licensed users

Question asked by Karline on Jun 24, 2014
Latest reply on Jun 24, 2014 by TSGal


Maximum # of licensed users


FileMaker Pro



Operating system version


Description of the issue

I currently use FileMaker Pro 12 as a database for our business. We have several computers that my past director set up using FileMaker Pro a couple of years ago. Everything was running smoothly until yesterday. Two of my part-time aides starting having problems with FileMaker when they were both logged in; sending an error message "the maximum number of licensed users are currently using this copy of FileMaker Pro". I understand why this message would pop up but... why is this problem now happening? Just last week both of the aides were on FileMaker Pro and there was no problems, until yesterday. I can't help but wonder if I need to update FileMaker Pro 13.
Also, where can I go to access the licensed keys for the computers with copies of FileMaker?