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Menu's Blacked out in FMP10(With Solution)

Question asked by youn2948 on Sep 9, 2009
Latest reply on Sep 9, 2009 by TSGal


Menu's Blacked out in FMP10(With Solution)

Description of the issue

FileMaker Product(s) involved:FileMaker Pro 10.0 Operating System(s) involved:Win XP sp3 machine Detailed description of the issue:Have a 3-monitor machine where only the monitor(s) connected to 1 video card displays correctly.Exact steps to reproduce the issue:Open file makerOpen remote databaseExpected Result:Database loads and menu/switchboard options are readible and displayed correctlyActual Result:Buttons/menu options appear, but black and unreadible, but do work when clicked.Exact text of any error message(s) that appeared:N/A Any additional configuration information/troubleshooting that is relevant to the issue:Had tried re-installing/uninstalling video card, swapped DVI ports wAny workarounds that you have found:Setting the hardware acceleration to a lower level for the problem monitor/video card solves the issuecontrol panel-->display-->advanced--Troubleshooting Wanted to pass along the fix incase another person ran into it.  Was pointed to it by a phone tech who used to do game support.  Thought I'd post also to tell him the solution worked as I didn't have his contact info. Thanks,~Will