AnsweredAssumed Answered

Missing Books

Question asked by Traci on Mar 30, 2009
Latest reply on Mar 30, 2009 by TSGal


Missing Books

Description of the issue

When I received my books I scanned all the packages in.  When I prepared everything for shipment, I scanned out everything except for one book that kept saying it had already been scanned out.  I know for a fact I had not scanned it out so I recorded the number.  Sure enough, the program was telling me I had one book missing when I actually HAD all my books accounted for.  I double checked my incoming scan print out and sure enough  at the top of the paper it said that I had 49 scanned in documents but the main screen was telling me I had 50 books scanned in and I had an actual count of 50 books.  I don't know what to do about this.  I would appreciate feedback.