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My Computer has died (RIP) - I need to use the old license key on a new computer

Question asked by ACOLS on Jan 22, 2009
Latest reply on Jan 22, 2009 by TSGal

Summary

My Computer has died (RIP) - I need to use the old license key on a new computer

Description of the issue

Please can you help my computer has died and I need to use that license key on a new computer. Many thanks Sara Clarke FileMaker Product(s) involved:FileMaker Pro 9.0v3,  Operating System(s) involved:XP ProDetailed description of the issue:See above Exact steps to reproduce the issue:Trying to get onto file maker. Expected Result:Be able to access File Maker Actual Result:The maximum number of license users exeeded. Exact text of any error message(s) that appeared:See above Kudos! Thanks! 

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