3 Replies Latest reply on Oct 1, 2014 2:48 PM by philmodjunk

    New Record Issue

    JasonHillier

      Summary

      New Record Issue

      Product

      FileMaker Pro

      Version

      13

      Operating system version

      Windows 7

      Description of the issue

      When adding a new record within my new IT Ordering Database, I tend to get a blank item show up when clicking the New Record button.  If I try to delete this item row, it won't delete. I am including a screenshot of my layout.  I have added some steps to show what is happening during a new record request.

      Actual result

      When a user clicks new record, I don't want them to see a blank item.

      sample.jpg

        • 1. Re: New Record Issue
          philmodjunk

          What you have is a portal and in the relationship to that portal's table occurrence, "Allow creation of record via this relationship" has been enabled for that portal. Clear that check box and the blank "add row"--which would ordinarily be used to add new records to the portal without having to click a button to add the new portal record, will disappear.

          • 2. Re: New Record Issue
            JasonHillier

            Thank you Phil,

            That did remove the blank row on new record request.  However, after I removed the checkmark, my new items won't appear in my item list.  My portal popup still works but and I can select the new item to be ordered but it doesn't show up .  I'm send you another screenshot.  Thank you for your support.

            Jason

            • 3. Re: New Record Issue
              philmodjunk

              Did this work before you made this change at the relationship level?

              If so, it would appear that a script is interacting directly with your portal row to create the new record by going to the last portal row and setting data in that row to a value or values.

              You'll need to either put back the "create.." option or modify the script.

              You might find the select product in popover examples in Adventures In FileMaking #2 a useful source of ideas.