AnsweredAssumed Answered

No spooling message when using Dymo Label printer under Pro 11

Question asked by LaurierLévesque on Jan 13, 2011
Latest reply on Mar 8, 2011 by LaurierLévesque

Summary

No spooling message when using Dymo Label printer under Pro 11

Product

FileMaker Pro

Version

Pro 11

Operating system version

Windows XP & 7

Description of the issue

I used to operate a Dymo Label printer under Pro 9. All operations were running smoothly. Since I upgraded to Pro 11, I noticed no spooling message after clicking the Print button in the printer dialog box. This was not issue under Pro 9. This is a bug.

Steps to reproduce the problem

I noticed no spooling message after clicking the Print button in the printer dialog box.

Expected result

It should print label as per requested.

Actual result

No spooling message therfore no printout

Exact text of any error message(s) that appear

No error message occured because the connection never happened

Configuration information

It will work perfectly under Pro 9 but nothing happens under Pro 11. This has nothing to do with the OS. Only Pro 11 is responsible.

Workaround

Nope

Outcomes