3 Replies Latest reply on Dec 27, 2011 4:06 PM by DonaldWick

    not able to export from 1 of 4 layouts



      not able to export from 1 of 4 layouts


      FileMaker Pro



      Operating system version

      Windows 7

      Description of the issue

      recent upgrade from 7 to 11. when exporting to Excel the program closes and error notice indicates it will notify me if solution is found. other layouts appear to be working.

      Exact text of any error message(s) that appear

      Filemaker has stopped working
      If a solution if found you will be notified.


      use another layout and modify

        • 1. Re: not able to export from 1 of 4 layouts

          To better document the issue, which export option did you use? Save/Send Records as | Excel or Export Records?

          Since there are both methods, have you tried both with this layout?

          • 2. Re: not able to export from 1 of 4 layouts

            Donald Wick,

            Thank you for posting.

            The message: "FileMaker has stopped working. If a solution is found you will be notified" is generated by the Windows 7 '"Action Center", the settings for which can be found in the operating system's Control Panel.  Unfortunately, it doesn't provide us with any information to help understand why the program stopped working.

            To isolate that, we need to understand the conditions under which this one layout fails to export successfully:

            1. Did the layout ever export properly after the conversion for FileMaker Pro 7?
            2. Are you using any scripts on this layout?
            3. When you "use another layout and modify" are you saving that to replace this one that crashes?
            4. Does the problem layout contain any fields that the others do not?
            5. Are all your programs up to date?

            If you can provide additional details, it will help narrow down possible causes.



            FileMaker, Inc.

            • 3. Re: not able to export from 1 of 4 layouts

              1. With use of Filemaker 7 I was given the option to select fields to export. After upgrade to 11 the program closes before this option is given.

              2. no scripts

              3. yes

              4. yes

              5. newly installed filemake 11.