1 Reply Latest reply on Jun 14, 2013 8:35 AM by tomasd

    Not responding

    nbea.intern

      Summary

      Not responding

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      Windows 7 x64 and x86

      Description of the issue

      We have 2 machines in the office that are consistently crashing. We used to have FMP 9 on these machines and it is not crashing near as much now. However, when running important scripts we have notices that it tends to crash more often. I am the intern in the office and the other day I was doing a few things at the same time and it crashed.

      Steps to reproduce the problem

      Run scripts that change between windows often.

      Expected result

      Finish script

      Actual result

      FileMaker is not responding

      Exact text of any error message(s) that appear

      FileMaker is not responding

      Configuration information

      Windows 7 x64 is running x64 FileMaker
      Windows 7 x86 is running x86 FileMaker

      Workaround

      None

        • 1. Re: Not responding
          tomasd

               We have crashes too, but different. If you can repeat that, please use WinDbg to gain maximum information. You can then attach debugger to Filemaker process and filemaker staff will see more information about the error. Event Viewer in windows is other place where to look.

               Filemaker has no client logs!
                

               Download this package and install Debugging tools. http://msdn.microsoft.com/en-us/windows/hardware/gg463009.aspx

               http://support.microsoft.com/kb/311503

                

               FM12 seems to producing more crashes than we have used to be, from my point of view. I know, it can be caused with "bad" plugins or corrupt database, but it should not crash this way...