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OLE Error following install of Adobe Reader X (10)

Question asked by BrianKolb on Mar 22, 2011
Latest reply on Jun 29, 2011 by RichTea

Summary

OLE Error following install of Adobe Reader X (10)

Product

FileMaker Pro

Version

11

Operating system version

Windows 7

Description of the issue

I have container fields that I use to store pdf files for easy access.  Today when I tried to open the file it gave me an OLE error and would not do it.  I remembered that I had recently upgraded to Adobe Reader X, so I uninstalled it and reinstalled Adobe Reader 9.4.  The files now will open.  It appears for some reason that FileMaker Pro 11 doesn't work with Adobe Reader X.

Steps to reproduce the problem

Create a container field and insert object - Adobe Acrobat document.

Expected result

Doubleclicking on the image of the pdf file opens the file in Adobe Reader.

Actual result

Once the pdf is stored in the container, and you double click to expand the file, it returns an OLE error.

Exact text of any error message(s) that appear

FileMaker Pro cannot complete the operation because of an OLE (0x80004002) error.

Workaround

Uninstalling Adobe Reader X and reinstalling previous version will allow files to open.

Outcomes