AnsweredAssumed Answered

Only prints one page when multiple copies are selected in print dialogue window.

Question asked by GregMetcalf on Jun 19, 2012

Summary

Only prints one page when multiple copies are selected in print dialogue window.

Product

FileMaker Pro

Version

8.0v1

Operating system version

Windows 7

Description of the issue

When a Work Order is open and we choose to print multiple copies by selecting the 'Print' icon or File, Print, only one page is generated.

We tested printing to different brand of printers, including CutePDF which only generates a single page PDF representation of the Work Order.

When we print a Word document or Web Page, everything prints as expected.

Steps to reproduce the problem

Launch Filemaker Pro, Select Open, then navigate to your dbase.  'Account' will be displayed in Filemaker Pro. We navigated to any account, selected the 'Jobs' tab, then 'Work Orders' tab, then selected a work order.
When the work order opens, we selected the Print Icon to the upper right of Work order. Within the print dialogue box (From top to Bottom fields) we selected 'Current Record', (Printer), print range='all', Number of Copies ='3', OK

Expected result

We expect multiple pages to print.

Actual result

The result is one page being printed.

Exact text of any error message(s) that appear

n/a

Configuration information

Mac running Parallels in Windows 7.  All other software prints fine.

Workaround

Print each page multiple times.

Outcomes