AnsweredAssumed Answered

Open Remote/Upload to Server - Host unavailable

Question asked by jacksrmd on Jun 18, 2014
Latest reply on Jun 18, 2014 by TSGal

Summary

Open Remote/Upload to Server - Host unavailable

Product

FileMaker Server

Version

13.0.2.295 (FM Server) / 13.0v3 (FMAdvanced)

Operating system version

Windows Server 2008 R2 (FileMaker Server) / Windows XP (FileMaker Pro Advanced)

Description of the issue

I'm unable to connect to the server using the OPEN REMOTE option.  When I go into OPEN REMOTE and select the HOST, the dialog box does appear to enter my account name and password.  When I try to upload a filemaker solution & select the host & enter the username and password, I get the following error: 

The file "X" could not be opened.  Either the host is not available, or the file is not available on the host.

When I attempt to open Recent files or Favorite files, I get the same error message.

Steps to reproduce the problem

File - Open Remote - Select Host

or

File - Share - Upload to Filemaker Server - Enter username and password

or

File - Open Recent - select file

or

File - Open Favorite - select file

Expected result

Open Remote - Select Host:  expect dialog box to appear

File - Share - Upload to FileMaker Server:  expect connection to server after entering credentials

File - Open Recent:  dialog box to appear asking for credentials

File - Favorite:  dialog box to appear asking for credentials

Actual result

Open Remote - No dialog box appears

File - Share - Upload to FileMaker Server:  no connection

File - Open Recent:  No dialog box

File - Favorite:  dialog to appear asking for credentials

Exact text of any error message(s) that appear

The file "X" could not be opened.  Either the host is not available, or the file is not available on the host.

Workaround

n/a

Outcomes