AnsweredAssumed Answered

Opening drag and drop PDFs doesn't work on FileMaker Go

Question asked by Timothy Bentley on Jul 2, 2014
Latest reply on Jul 8, 2014 by Fred(CH)

Summary

Opening drag and drop PDFs doesn't work on FileMaker Go

Product

FileMaker Go

Version

13.0.4

Operating system version

iOS 7.1.1

Description of the issue

Pro version is 13.0v3, Server is 12.0.4.45.

When a user uses "insert file" to insert a PDF into a container field, Go will open it fine. If they drag the PDF into the container, when trying to view or export the field displays an HTTP Status 404 error, that the requested resource /Streaming/AdditionalDB1/FM(hexadecimal).pdf is not available.

The field is optimized for images and uses external storage, but changing those didn't seem to have an effect.

Dragging and dropping a txt, doc, html, or jpg worked.

Steps to reproduce the problem

Drag a file from Windows Explorer to a container field.
View the file in FileMaker Go or export the contents.

Expected result

The PDF displays.

Actual result

An error appears.

Exact text of any error message(s) that appear

HTTP Status 404 - /Streaming/AdditionalDB1/FM-6303AE47-2086-A748-A464-52AE8CFD525B.pdf

FileMaker Server has encountered an error:
The requested resource (/Streaming/AdditionalDB1/FM-6303AE47-2086-A748-A464-52AE8CFD525B.pdf) is not available.

Workaround

Make users use "insert file" for PDFs.

Outcomes