4 Replies Latest reply on Apr 22, 2013 10:40 AM by dan@danpeck.com

    out-of-memory when importing CS5 thumbnails

    Paul.Sprague@QG.com

      Summary

      out-of-memory when importing CS5 thumbnails

      Product

      FileMaker Pro

      Version

      8.5 - 11

      Operating system version

      Mac OS X 10.6.5

      Description of the issue

      EPS files saved from Photoshop CS5 cannot be imported with thumbnails

      Steps to reproduce the problem

      Create folder with EPS files saved from Photoshop CS4 (no color profile, any format of preview) and separate folder with identical files saved from Photoshop CS5.  New FM database with fields: ImageContainer (Container), FileName (text), PathName (text), Thumbnail (Container).  File:Import:Folder:Specify, choose folders independently.

      Expected result

      both folders should import

      Actual result

      The CS4 folder will import but the CS5 folder will not.

      Exact text of any error message(s) that appear

      Sorry, there is not enough memory to complete this operation.

      Configuration information

      Repeatable on machines with 4Gb and 8Gb RAM

      Workaround

      Save image to different file format.  EPS is a dying format and this is Adobe's issue but wanted to make FMI aware of it.