1 Reply Latest reply on Jan 29, 2012 12:02 PM by ScottWright

    Password not working

    ScottWright

      Summary

      Password not working

      Product

      FileMaker Pro

      Version

      11

      Operating system version

      Windows 7

      Description of the issue

      yesterday I just set a password for a file for the first time and I closed it and tried to open it today and the following error comes up:

      The account name and password you entered cannot be used to access this file.    OK

      Steps to reproduce the problem

      here is what I put in

      Scott M. Wright
      and then the password

      Then I tried perhaps the user name filled in my computer name so I entered

      admin_user-PC
      and then the password

      Expected result

      The file should of opned

      Actual result

      access to the file failed

      Exact text of any error message(s) that appear

      The account and password you entered cannot be used to access this file.  Please try again.

      Configuration information

      Windows 7

      untitled.JPG