AnsweredAssumed Answered

PDF activity in container field causes Acrobat crash, FMPA 12 crash.

Question asked by JosephSchueller_1 on Aug 13, 2013
Latest reply on Sep 4, 2013 by JosephSchueller_1

Summary

PDF activity in container field causes Acrobat crash, FMPA 12 crash.

Product

FileMaker Pro

Version

Advanced, 12.0v4

Operating system version

Windows 7

Description of the issue

Please see the original help forum post for a complete explanation:
http://forums.filemaker.com/posts/df5ed7c1d2?commentId=253303#253303

Steps to reproduce the problem

Re-install Acrobat
Update Acrobat
Format container field
Insert file method test
Stop non-Windows services

Expected result

Acrobat and Filemaker no longer crash during regular use

Actual result

Both continue to crash

Exact text of any error message(s) that appear

Adobe PDF Document

There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again. (507:507)

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(19:19)

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Former occurred when using drag & drop to store PDF files in container. Latter occurred when using "Insert PDF" command to do the same.

Configuration information

Running Adobe Acrobat X Pro

Workaround

None

Outcomes