2 Replies Latest reply on Aug 19, 2015 8:27 AM by TSGal

    PDF's not printing (or printing blank) under Windows 7?

    mickthemix

      Summary

      PDF's not printing (or printing blank) under Windows 7?

      Product

      FileMaker Pro

      Version

      v13

      Operating system version

      Windows 7

      Description of the issue

      I have a small script to print a PDF from a Container field, on my Mac this works perfectly but on my colleagues Windows machines it only prints the footer information. The PDF itself prints fine from the Windows machines.

      Steps to reproduce the problem

      A simple script as below,

      Go to Layout ["Print Declaration"]
      Print [ Restore: 192.168.*.* ; No dialog ]
      Go to Layout [ "Agency Declaration" ]

      goes to the Container field holding the PDF and should print it then return to previous layout.

      Expected result

      A printed copy of the Agency Declaration should emerge for the driver to sign.

      Actual result

      The only aspect of the Layout that prints are the Time and Date confirmation fields.

      Exact text of any error message(s) that appear

      No error message

      Configuration information

      Changing the contents of the field to a Word docx did not change the situation.

      Workaround

      Dispensing with the Container field and replacing it with a text object containing the information allows the data to print, even on the Windows machines.