AnsweredAssumed Answered

PDF's not printing (or printing blank) under Windows 7?

Question asked by mickthemix on Aug 14, 2015
Latest reply on Aug 19, 2015 by TSGal

Summary

PDF's not printing (or printing blank) under Windows 7?

Product

FileMaker Pro

Version

v13

Operating system version

Windows 7

Description of the issue

I have a small script to print a PDF from a Container field, on my Mac this works perfectly but on my colleagues Windows machines it only prints the footer information. The PDF itself prints fine from the Windows machines.

Steps to reproduce the problem

A simple script as below,

Go to Layout ["Print Declaration"]
Print [ Restore: 192.168.*.* ; No dialog ]
Go to Layout [ "Agency Declaration" ]

goes to the Container field holding the PDF and should print it then return to previous layout.

Expected result

A printed copy of the Agency Declaration should emerge for the driver to sign.

Actual result

The only aspect of the Layout that prints are the Time and Date confirmation fields.

Exact text of any error message(s) that appear

No error message

Configuration information

Changing the contents of the field to a Word docx did not change the situation.

Workaround

Dispensing with the Container field and replacing it with a text object containing the information allows the data to print, even on the Windows machines.

Outcomes