2 Replies Latest reply on Sep 20, 2012 11:59 AM by syncrasy

    PDFs created with FMP 11 crash Apple Preview

    syncrasy

      Summary

      PDFs created with FMP 11 crash Apple Preview

      Product

      FileMaker Pro

      Version

      FileMaker Pro 11.0v4 (trial)

      Operating system version

      Mac OS 10.6.8

      Description of the issue

      PDFs created with FMP 11 intermittently cause Apple Preview to crash when trying to open the PDF.

      NOTES:
      - FileMaker Pro does not crash; only Preview crashes.
      - These PDF files can be opened normally by Acrobat Reader v10 with no problems.
      - PDF files not created by FileMaker Pro open normally.

      Steps to reproduce the problem

      1. Click Save as PDF.
      2. Select "Records being browsed"
      3. Save
      4. Double click the PDF file to open

      Expected result

      PDF file should open.

      Actual result

      Sometimes the file opens as expected, but it usually crashes the Preview application completely. On occasion, the PDF fill will open but the record contents will be missing, leaving big gaps in the document where you would expect to see content.

      Exact text of any error message(s) that appear

      Process:         Preview [1202]
      Path:            /Applications/Preview.app/Contents/MacOS/Preview
      Identifier:      com.apple.Preview
      Version:         5.0.3 (504.1)
      Build Info:      Preview-5040100~2
      Code Type:       X86-64 (Native)
      Parent Process:  launchd [103]

      Date/Time:       2012-09-03 14:23:08.012 -0500
      OS Version:      Mac OS X 10.6.8 (10K549)
      Report Version:  6

      Interval Since Last Report:          -14709645 sec
      Crashes Since Last Report:           -58
      Per-App Interval Since Last Report:  -1183363 sec
      Per-App Crashes Since Last Report:   4
      Anonymous UUID:                      9C28B5D4-5E34-4A9A-BAED-A00FA5A7A780

      Exception Type:  EXC_CRASH (SIGABRT)
      Exception Codes: 0x0000000000000000, 0x0000000000000000
      Crashed Thread:  8  Dispatch queue: com.apple.root.default-priority

      Application Specific Information:
      Assertion failed: (!contains_overlaps(set)), function remove_overlaps, file cmap-cid-set.c, line 200.

      Configuration information

      Database file is a converted file (created originally in FileMaker Pro v 4, and just recently converted to FileMaker Pro v 11 trial version).

      Computer: Mac Pro 2.8 GHz Quad-Core Intel Xeon, 10 GB RAM.

      Workaround

      None.