AnsweredAssumed Answered

Persistent_ID not persistent on Win 7

Question asked by Benjamin Fehr on Feb 26, 2014
Latest reply on May 10, 2016 by TSGal

Summary

Persistent_ID not persistent on Win 7

Product

FileMaker Pro

Version

12

Operating system version

Windows 7

Description of the issue

It rarely happens that Persistent-ID shows a wrong value.
Restarting FM seems to fix it

Expected result

Persistent-ID evaluating persistent value every time

Actual result

On a clients PC, PersistenID usually delivers
C83D4EDE6B9674D955B22922########

Once delivered
D41D8CD98F00B204E9800998########

(I covered last 8 digits with # for protection reasons)

Exact text of any error message(s) that appear

none

Configuration information

This issue occurred twice on different PC's.
Didn't happen on Mac yet.

TS, if possible, please gather some informations about
- what the PersistentID is based on
- how it is possible to get wrong values

We have activation-password based on this and a customer is blocked whenever this happens

Workaround

Restart FileMaker

Outcomes