3 Replies Latest reply on Apr 8, 2015 7:43 AM by philmodjunk

    Plug-in Installation Error 1550/1551

    user9755

      Summary

      Plug-in Installation Error 1550/1551

      Product

      FileMaker Pro

      Version

      13.5

      Operating system version

      Mac OSX

      Description of the issue

      Running the install plug-in script step returns error 1550. Running it immediately thereafter returns error 1551. Again returns 1550. The two errors take turns for about 15 seconds after the initial try, at which point it successfully installs the plug-in and continues with the process.

      It seems as though FileMaker is initiating some kind of interaction with the system that is taking longer than expected, so it's returning the best guess at an error. After 15 seconds that interaction has been completed and FileMaker can successfully complete the install.

      Manually installing the plug-in (i.e. placing it in the Extensions folder) does not resolve this issue.

      Expected result

      No error.

      Actual result

      Error 1550 and 1551 cycling between one another for 15 seconds.

      Exact text of any error message(s) that appear

      1550: Cannot load the plug-in or the plug-in is not a valid plug-in

      1551: Cannot install the plug-in. Cannot delete an existing plug-in or cannot write to the folder or disk

      Workaround

      Wait 15 seconds and try again.