4 Replies Latest reply on Sep 23, 2014 8:55 AM by TSGal

    Portal scrollbars stopped working

    stefan_s

      Summary

      Portal scrollbars stopped working

      Product

      FileMaker Go

      Version

      13.0.5

      Operating system version

      iOS 7, iOS 8

      Description of the issue

      When trying to scroll a portal with more records than are visible in the portal, the scrollbar simply vanishes, does not scroll.

      Steps to reproduce the problem

      Attempt to scroll a portal in FM GO 13.0.5.

      Expected result

      The portal scrolls

      Actual result

      Scrollbar vanishes, does not scroll

      Configuration information

      Tested on iPhone 5S, under iOS 7 and iOS 8, on iPad Mini, iOS 8.

      Workaround

      No workarounds. This is a showstopper!!

      Scrollbarbug.png

        • 1. Re: Portal scrollbars stopped working
          stefans:
           
          Thank you for the post.
           
          I am able to reproduce with FileMaker Go 13.0v4 and FileMaker Go 13.0v5 on iOS 7. Neither the scrollbar nor the up/down arrows respond to any touch; however, I can still scroll the portal with a swipe gesture within the portal. Are you able to scroll using the down to up swipe gesture?
           
          I can also confirm when scrolling within the portal using a swipe gesture that like you said the scrollbar vanishes until I tap outside the portal.
           
          Additionally, I forwarded a report to Testing and Development for clarification. 
           
          TSFalcon
          FileMaker, Inc.
          • 2. Re: Portal scrollbars stopped working
            stefan_s

            TSFalcon,

             "Are you able to scroll using the down to up swipe gesture?"

            Yes, I actually can. So now I have a workaround, or maybe this is a feature. 

            But the scrollbar should not just disappear.

            Thank you TSFalcon

            • 3. Re: Portal scrollbars stopped working
              stefans:
               
              Thank you for the reply.
               
              "So now I have a workaround, or maybe this is a feature."
               
              I am not sure of the intended behavior and rather than speculate, we will wait for the reply from Testing and Development; however, page 12 of the FileMaker Go 13 Development Guide states:
               
              "Scroll bars in portals
               
              When the Show vertical scroll bar option in the FileMaker Pro Portal Setup dialog box is enabled, FileMaker Go users can scroll within a portal using an iOS scroll bar."
               
              When I receive further clarification on what exactly is meant by "iOS scroll bar", then I will post back to this thread.
               
              TSFalcon
              FileMaker, Inc.
              • 4. Re: Portal scrollbars stopped working
                TSGal

                stefans:

                Currently, with iOS devices, swiping up and down acts as a scrollbar for a portal (with a vertical scrollbar).

                The vertical scrollbar unresponsiveness has been recategorized as a product suggestion.  This means Product Management and Development will discuss and consider this issue for possible implementation in a future release.

                TSGal
                FileMaker, Inc.