Summary
Print driver host for 32 bit applications has stopped working
Product
FileMaker Pro
Version
11.0.v3
Operating system version
Windows7
Description of the issue
I have 5 databases. Lately, when I try to print from one or more of the 5 databases, using either the print icon or File-Print, I sometimes receive this error - "Print Driver host for 32bit applications has stopped working" - "Printing cannot continue because this printer is not connected to a port." Trying to print to either local or networked HP printer(s).
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7b4c8
Fault Module Name: hpzuiwn7.dll
(there's more)
It does not crash the database - it just won't print. If you close and try again - sometimes it works; sometimes you got the same error.
I have the same software installed on another computer (not shared). I can open the same database from this other computer and print just fine.
Steps to reproduce the problem
close application and reopen - sometimes fixes it.
Exact text of any error message(s) that appear
Print driver host for 32bit applications has stopped working
Printing cannot continue because this printer is not connected to a port
Problem signature:
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.1.7601.17514
Application Timestamp:4ce7b4c8
Fault Module Name: hpzuiwn7.dll
Fault Module Version: 0.3.7071.0
Fault Module Timestamp:4a5bdfcb
Exception Code: c0000005
Exception Offset: 00000000000d6de7
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1:e4b7
Additional Information 2:e4b775bcb1cb775487b88d06b7ba5dff
Additional Information 3:3a41
Additional Information 4:3a41dcbba7d9a299633e12a85b030059
Workaround
close application and reopen sometimes works.
