1 Reply Latest reply on Jul 20, 2012 1:38 PM by philmodjunk

    Print driver host for 32 bit applications has stopped working

    KathyPennington

      Summary

      Print driver host for 32 bit applications has stopped working

      Product

      FileMaker Pro

      Version

      11.0.v3

      Operating system version

      Windows7

      Description of the issue

      I have 5 databases. Lately, when I try to print from one or more of the 5 databases, using either the print icon or File-Print, I sometimes receive this error - "Print Driver host for 32bit applications has stopped working" - "Printing cannot continue because this printer is not connected to a port." Trying to print to either local or networked HP printer(s).

      Problem Event Name: APPCRASH
      Application Name: splwow64.exe
      Application Version: 6.1.7601.17514
      Application Timestamp: 4ce7b4c8
      Fault Module Name: hpzuiwn7.dll
      (there's more)

      It does not crash the database - it just won't print.  If you close and try again - sometimes it works; sometimes you got the same error.

      I have the same software installed on another computer (not shared). I can open the same database from this other computer and print just fine.

      Steps to reproduce the problem

      close application and reopen - sometimes fixes it.

      Exact text of any error message(s) that appear

      Print driver host for 32bit applications has stopped working
      Printing cannot continue because this printer is not connected to a port

      Problem signature:
        Problem Event Name:     APPCRASH
        Application Name:     splwow64.exe
        Application Version:     6.1.7601.17514
        Application Timestamp:4ce7b4c8
        Fault Module Name:     hpzuiwn7.dll
        Fault Module Version:     0.3.7071.0
        Fault Module Timestamp:4a5bdfcb
        Exception Code:     c0000005
        Exception Offset:     00000000000d6de7
        OS Version:     6.1.7601.2.1.0.256.48
        Locale ID:     1033
        Additional Information 1:e4b7
        Additional Information 2:e4b775bcb1cb775487b88d06b7ba5dff
        Additional Information 3:3a41
        Additional Information 4:3a41dcbba7d9a299633e12a85b030059

      Workaround

      close application and reopen sometimes works.