AnsweredAssumed Answered

Print Setup settings revert back to label setting

Question asked by AadVermeyden on Mar 15, 2011
Latest reply on Nov 22, 2011 by JohnJohnson

Summary

Print Setup settings revert back to label setting

Product

FileMaker Pro

Version

11.0v2

Operating system version

XP Pro SP2

Description of the issue

Network has several printers installed, the two that I'm addressing are a Brother QL-1060 N to print shipping labels and an HP LaserJet 2050 DN to print invoices etc.
In my script I have the following scripts steps:
- Go to layout
- Print Setup  (LaserJet, Landscape, Letter)
- Preview (Pause)
- Print (w/Dialog)

Whatever I do, in Preview it shows as if I'm printing to the Brother (thus only a 1.67 x 3" view of part of the invoice).
I've never seen this kind of behaviour.

Steps to reproduce the problem

I've isolated just the above script steps into a separate script, to no avail. I've also made a new FileMaker file and recreated the script, with identical outcome...
Help!

Outcomes